Ten Steps to Process Improvement – An Example In a previous article I detailed the 10 steps that can be followed to improve a process. Now here is an example of how to put this into practice. This is a simplified real-life example of a process improvement that I implemented Read more…
What is Trust? The 7 characteristics of trust. TRUST. It’s the magic dust in business. Teams that trust each other achieve amazing results. So how do you build a trusting environment? It’s easy to say; harder to do. To help foster a trusting working relationship, you first must understand what Read more…
Process Improvement – Quick Wins – Five actions that can quickly improve a process A small improvement can go a long way. Not all process improvements have to be fundamental overhauls or redesigns. There are a number of things I have found that can be done quickly and immediately to Read more…
Spreadsheets can be great. They are flexible and powerful and can be used to automate and simplify many calculations and applications. But they can also dangerous to the unwary. They can easily give you the wrong answer if the calculations are wrong, or if someone inadvertently alters something. So, if Read more…
Process Improvement – Ten Steps to Improving a Process Everything we do can be seen as a process – even “process improvement” itself. I can break down my approach to improving processes into a series of steps. 1. Understand the scope of the issue I can’t even start to improve Read more…